Appointment Policy:
The 5-hour cancellation notice applies during business hours only (10:00 AM–10:00 PM). Voice mails, texts, or emails sent outside of business hours are not considered valid notice.
To help us honor our practitioners' time and accommodate all guests, cancellations, reschedules, service downgrades, or no-shows made without the required notice may incur a $10–$20 fee, depending on the service booked.
Guests who arrive more than 15 minutes late may need to reschedule their appointment and may also be subject to the same fee.
Thank you for your understanding and for helping us provide the best experience for all of our guests!
Appointment Cancellation Policy
A valid credit or debit card is required for all reservations, including both individual and group appointments.
Your card is required to secure the reservation but will not be charged at the time of booking.
The card on file will only be charged in the event of:
Late cancellations (less than 24 hours' notice)
Same-day cancellations
No-shows
By booking an appointment, you acknowledge and agree to this policy.